TERMS AND CONDITIONS

I. General Provisions

i. These provisions, hereinafter referred to as the “TERMS AND CONDITIONS,” govern the use of the Buyer Analysis Service (hereinafter, the “SERVICE”) offered through our plans, packages, or other offerings (collectively, the “PRODUCTS”) by WALLOX, DIDBLOX, EDUBLOX, FINBLOX, BLOXTEK, MEDBLOX, and BLOXPERTS (hereinafter, the “BRANDS”), and BLOXTEK S.A.P.I. de C.V. (hereinafter, the “COMPANY”), to the user (hereinafter, the “CLIENT”), through the channels explained to them..

II. Intellectual Property Rights

i. The BRANDS and the COMPANY reserve all intellectual property rights in relation to the SERVICE. Use of the SERVICE by the CLIENT does not grant ownership of the SERVICE, its content, or the information displayed through it. All information, trademarks, logos, and related elements of the SERVICE are the sole and exclusive property of the COMPANY and its subsidiaries.

ii. All BRANDS, trade names, domain names, slogans, commercial notices, logos, and any other identifiers related to the SERVICE are the property of the COMPANY.

III. Purpose of the SERVICE

i. To provide the CLIENT with any of our PRODUCTS through the mechanisms, technologies, processes, or any other means developed by the BRANDS and/or the COMPANY, as described herein.

IV. Disclosure of the SERVICE

i. The BRANDS, the COMPANY, and any affiliated parties reserve the right to withhold disclosure of the internal mechanisms (technologies, processes, or others) used to provide the SERVICE, without this implying any liability on their part.

V. About the SERVICE

i. i. The SERVICE will be available to the CLIENT according to the relevant process and once the BRANDS acknowledge and confirm payment (business days and hours apply).

ii. Activation of the SERVICE will only take place during the following business hours:

• Monday to Friday: 09:00 to 18:00 (Mexico time).

Non-business days include official public holidays in Mexico, and any additional dates announced at the discretion of the BRANDS or the COMPANY via official communications, including those established during health emergencies. The BRANDS and the COMPANY reserve the right to designate additional non-business days as necessary for the protection of their personnel.

iii. Once activated, the SERVICE may be used by the CLIENT within the timeframes and using the formats previously communicated.

VI. Customer Service Hours

i. Customer support hours are Monday to Friday, from 09:00 to 18:00. Official Mexican holidays and any other dates designated by the BRANDS shall be considered non-business days.

VII. Duration of the SERVICE

i. The term depends solely and exclusively on the SERVICE contracted by the CLIENT. Once the term ends, the CLIENT shall no longer have access to the SERVICE, and all obligations of the COMPANY and BRANDS toward the CLIENT will cease.

ii. By accepting these terms, the CLIENT authorizes the COMPANY and the BRANDS to suspend or terminate the SERVICE if, in their sole discretion, they determine that the CLIENT has misused the SERVICE.

IX. Disclaimer of Warranties and Liability

i. The CLIENT understands and accepts that the use of the SERVICE is entirely at their own risk. The CLIENT is solely responsible for interpreting or acting upon the results (PRODUCTS) of the SERVICE.

The BRANDS, the COMPANY, and all related parties do not provide opinions, suggestions, or recommendations, and accept no liability for any damage or loss arising from actions taken by the CLIENT based on the SERVICE.

ii. The BRANDS and the COMPANY do not guarantee privacy or security in the use of the SERVICE and specifically do not guarantee that unauthorized third parties will not access, intercept, delete, alter, or manipulate communications or data transmitted, stored, received, or accessed by the CLIENT through the SERVICE.

iii. The BRANDS and the COMPANY are under no obligation to monitor how the CLIENT uses the SERVICE, nor do they guarantee that the CLIENT will use the SERVICE in compliance with these TERMS AND CONDITIONS. The CLIENT is solely responsible for their use of the SERVICE.

iv. By using the SERVICE, the CLIENT agrees that the BRANDS and the COMPANY may suspend or terminate the SERVICE at any time without liability. When reasonably possible, prior notice will be provided, and pending results (PRODUCTS) may be delivered.

v. The results (PRODUCTS) derived from the SERVICE are strictly informative and are not intended to cause moral harm, defamation, discrimination, or any other offense to the subject of the analysis requested by the CLIENT. The CLIENT is responsible for protecting personal data according to relevant data protection laws and internal policies. The CLIENT is solely responsible for decisions made based on the SERVICE, past, present, or future.

X. Restrictions and Indemnifications

i. The CLIENT is strictly prohibited from disclosing, copying, reproducing, transmitting, reselling, distributing, or otherwise using the results (PRODUCTS) derived from the SERVICE without the prior written consent of the COMPANY’s legal representative. The CLIENT agrees to use the PRODUCTS solely for informational purposes related to the nature of the SERVICE.

ii. Any CLIENT who violates the above shall be liable to the fullest extent permitted by applicable law. The BRANDS and the COMPANY reserve the right to take legal action—civil, criminal, labor-related, or tax-related—against the CLIENT. Unauthorized copying, commercialization, lending, reproduction, duplication, or exploitation of the PRODUCTS shall result in a mandatory indemnity of $500,000,000.00 MXN (Five Hundred Million Mexican Pesos), free of any tax or legal charges, subject to inflation adjustments and any further quantification of damages incurred by the COMPANY.

XI. Denial and Withdrawal of Access to the SERVICE

i. The BRANDS and the COMPANY reserve the right to deny or revoke access to the SERVICE at any time and without prior notice to any CLIENT who violates these TERMS AND CONDITIONS.

XII. Applicable Law and Dispute Resolution

i. The CLIENT agrees that any matter not expressly covered in these TERMS AND CONDITIONS shall be governed by the laws of the State of Nuevo León and the applicable federal laws of Mexico. The CLIENT waives any jurisdiction to which they may be entitled due to their current or future domicile or nationality, and submits to the courts of Monterrey, Nuevo León.

XIII. Use of CLIENT’s Trade Names

i. By using the SERVICE, the CLIENT grants permission to the COMPANY and/or the BRANDS to mention, display, or use their trade name(s), logos, or any identifying elements in graphic, written, or digital formats as part of the COMPANY’s or BRANDS’ communication about the SERVICE.

XIV. Changes to the TERMS AND CONDITIONS

i. These TERMS AND CONDITIONS are available at www.bloxtek.com. The COMPANY and the BRANDS will notify the CLIENT through a chosen communication channel of any changes made. It is the CLIENT’s responsibility to review and accept any changes upon notification. Electronic confirmation of the notice will be considered valid for continued use of the SERVICE.

XV. Technical Aspects

i. Use of the SERVICE requires the CLIENT to implement appropriate technologies, software, and devices, for which the CLIENT is solely responsible.

XVI. Requirements to Use the SERVICES

i. Individuals under 18 years of age (or the legal minimum age in their country) must use the SERVICE under the supervision of a parent, legal guardian, or authorized representative. The COMPANY and BRANDS are not liable for any unauthorized use by minors.

ii. By using the SERVICE, the CLIENT confirms that they meet the legal age requirement in their country.

iii. If the CLIENT uses the SERVICE on behalf of a minor, they confirm that they are the parent, legal guardian, or authorized representative, or have obtained express consent from such party. Clause X of these TERMS AND CONDITIONS also applies in such cases.

XVII. Consent

i. By using the SERVICE, the CLIENT declares they have read, understood, and agreed to these TERMS AND CONDITIONS, and gives full and voluntary consent. The CLIENT acknowledges that this acceptance is made without error, fraud, or any other defect of consent.

ii. When requesting the SERVICE in any of its forms (including demos, validations, pilot programs, or contracts), the CLIENT gives express and tacit consent to all terms stated herein.